Direct Messaging with Spruce

PineyWoods Pediatrics, P.A. is committed to providing convenient access to quality care to keep kids healthy! We also know that coming into the office (or even calling us) isn’t always convenient.

We’re excited to announce a new way for patients of PineyWoods Pediatrics to message directly with our care team conveniently from a smartphone using the Spruce Care Messenger App. We are always looking for new ways to meet the needs of our patients and their families and the Spruce app provides a safe and easy way to reach us in non-life threatening situations, if you need help after-hours (evenings and weekends). We will help you get the care you need to avoid a costly visit to the emergency room. 

This new application is completely secure and HIPAA compliant and encrypted. While Spruce won’t replace all phone calls, we hope parents of our patients will appreciate the convenience on the occasions where you don’t want to call but do need to contact us.

Through the Spruce app, PineyWoods Pediatrics adds the following for our patients:

  • Access to nurses during business hours
  • Direct messaging with on-call providers for after hour calls
  • Secure messaging

All of the above services are available to PineyWoods Pediatrics patients using Spruce on an unlimited basis, at no additional cost!

How do I get started?
To gain access to the new services PineyWoods Pediatrics offers via Spruce, simply navigate to this URL on your smartphone (iOS and Android both supported): https://spruce.care/pineywoodspediatrics. You’ll be directed to the app store, where you can download Spruce for free.

Please create your account in your name instead of your child’s so we know who we are addressing.  

CLICK HERE (or visit https://spruce.care/pineywoodspediatrics) and enter your mobile phone number and we will send you a link to download the Spruce app and connect with PineyWoods Pediatrics. Message and data rates may apply.

Visit this page for help. https://intercom.help/spruce/for-patients/accepting-your-doctors-invitation-to-spruce

Anything else to know?
Please remember this service is available at all times for you to submit your requests, however, we encourage patient families to call 936.560.9000 to chat via normal business hours of Mon-Fri, 8am-5pm for non medical related questions The Spruce app is monitored 24/7. Anytime you have an emergency please do NOT use the app, call 911.

PineyWoods Pediatrics is excited about opportunities to bring our patients the latest technology to improve how we provide communication and care, and we hope you enjoy this new service!

Spruce app startup screen


PineyWoods Pediatrics, P.A.    ·    3614 N. University Drive    ·    (936) 560-9000    ·    Email Us

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